Monthly Archives: April 2012

Book Review: Outliers

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“The thing that distinguishes one performer from another is how hard he or she works. That’s it. And what’s more, the people at the very top don’t work just harder or even much harder than everyone else. They work much, much harder.” –Outliers

The tagline of Outliers by Malcolm Gladwell is: The Story of Success. I think that’s a topic of interest to most folks and coaches in particular. I’ve got a story about a teammate of mine who is the definition of the opening quotation.

My teammate, let’s call her Susie, was an all-American at the University of Wisconsin, which was a top twenty-five team at the time. She was the best, most skilled, and hardest working player that I knew. She had aspirations beyond collegiate volleyball…Susie wanted to represent our country in the Olympics. She talked to one of our assistant coaches who’d played on the national team about what she should do…and the coach told her to work harder.

I’m telling you, Susie was already the hardest working player on a nationally ranked team! She was our best player, she was the undisputed leader, she was a baller. But if she wanted to move to the next level, Susie needed to work harder.

And if we want to be better, we’ve got to work harder as well. And so do our athletes.

The rundown: Like Daniel Coyle talked about in The Talent Code, Gladwell identifies ten thousand hours as the magic number for success. It’s not just ten thousand hours of casual practice…but motivated, focused, persistent practice. We’ve probably all coached the athlete who gives up about twenty seconds after we’ve tried to teach her a new skill. We’ve got to let her know that “success is a function of persistence and doggedness and the willingness to work hard for twenty-two minutes to make sense of something that most people would give up on after thirty seconds.”

Recommended for: Coaches who want to get better and who want their athletes to get better. I believe we all want to put ourselves and our players in the best position to excel and reach our highest potential. This book will motivate us all to put in the work necessary to never have regrets about our achievement level.

Not recommended for: Coaches who believe that hard work is all it takes to be successful. While Gladwell talks about the ten thousand hour rule, he also mentions things that are out of our control that influence success. Things like the month and year we’re born, the era in which we’re born (if I were a woman fired up about coaching a hundred years ago, I’d be out of luck), affluence or lack thereof, etc.

So, Susie didn’t make the Olympic team. As I think back, I wonder what would have happened if she’d stuck with it, because she was almost at her ten thousand hours. Gladwell says that it takes about ten years to reach that threshold…Susie stopped playing in year eight. We didn’t know about this kind of stuff back then.

But we do now…let’s make sure we’re using the information that’s available to us.

If you love to read books, keep checking back as I talk about three books that are great for coaches, but not made for coaches: The Tipping Point by Malcolm Gladwell, How to Grow Leaders by John Adair, and Outliers by Malcolm Gladwell.

Book Review: How To Grow Leaders

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Whenever someone asks me about a great leadership book, I recommend this one…with a slight hesitation. The author, John Adair, is quite proud of himself. So, if you can get past how often he tells you he’s awesome…you’ll love it! It’s full of great information. I’ve already written three posts (linked at the end) about the book and I could easily write three more.

The rundown: You have to get to the middle of How to Grow Leaders before the author talks about the actual growing of leaders:

  • Select good seed: Choose natural leaders.
  • Prepare the soil: Does our team culture promote leadership growth?
  • Enrich the earth by fertilizing and watering: Coaches have to invest in leadership training to yield good leaders.
  • Rotate the crops: Give your leaders multiple opportunities to lead and see where they thrive.
  • Let the fields lie fallow: Just like real crops, leaders need time to rest so that they can continue to be fruitful.
  • Observe where plants thrive: If we’ve got a few strong leaders, each of them will probably have a different area of strength…we can increase their success by just being more aware.
  • Prune the dead wood: What worked with one leader may not work with another. Pruning our leaders means getting rid of things that aren’t working.
  • Let the taproots go deep: Dandelions have deep roots…which is why they keep coming back year after year. We want our leaders to be consistent and reliable like those dandelions.


Recommended for: Any coach who’s interested in leadership and leadership training. There’s enough information here for three or four books. I highly recommend it…with the caveat I mentioned before. He’s got lots of lists, which make for easy reading. He’s also got more in depth material with historical perspectives on leadership.

Not recommended for: Coaches without a significant amount of time to digest the information. This book is a meal, not an appetizer, so it requires time.

If you’re interested in reading more of what I’ve got to say about John Adair’s book, read: 7 Qualities Every Leader Must Have, The 3 Levels Of Leadership, and Create Effective Leaders Using This 5 Step Process.

If you love to read books, keep checking back as I talk about three books that are great for coaches, but not made for coaches: The Tipping Point by Malcolm Gladwell, How to Grow Leaders by John Adair, and Outliers by Malcolm Gladwell.

Book Review: The Tipping Point

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“It is safe to say that word of mouth is still the most important form of human communication.”
–The Tipping Point

For those of us who make our living with our words, communication seems to be changing constantly. Athletic departments and teams are rushing to put up Facebook pages and create Twitter accounts to stay up-to-date. But it turns out that our (verbal) word still trumps all forms of social media…or so Malcolm Gladwell says in his book The Tipping Point.

The rundown: The Tipping Point is about how epidemics start. He talks about regular old epidemics of sickness, but his major focus is on social epidemics. Like how certain books, cartoons, or clothes become popular. In our youTube world, I suppose we’d say “viral” now to mean social epidemic. For coaches interested in making an idea go viral on their team, this book could be helpful.

He identified three different types of people who are required for ideas to go viral: Connectors, Mavens, and Salesmen.

Connectors are people who operate in many different social circles and have a gift for bringing those folks together in a way that’s not awkward. Mavens accumulate and share knowledge…they’re information brokers. Salesmen are the folks who persuade us when we are unconvinced of what we’re hearing.

Recommended for: Coaches who are interested in how teams work. To me, Connectors, Mavens, and Salesmen are almost like personality types. If we’ve got what we think is a great idea or we’re planning on changing some things around on our team, identifying these key people on our teams will help us get buy in from the rest of the team.

Not recommended for: Folks who don’t want to have to stretch for coaching connections. This isn’t a book about coaching or about sports. It’s about how to make ideas go viral. If you’re looking for quotations to put up in your locker room, then this isn’t the book for you.

I enjoyed The Tipping Point, it made me think about my communication with my recruits, my current team, my alumni…everyone. Gladwell is a researcher with a gift of making tedious information more interesting. This isn’t my favorite book of his, Outliers was a game changer for me, but I highly recommend this one as we think about how to get our ideas across to others.

If you love to read books, keep checking back as I talk about three books that are great for coaches, but not made for coaches: The Tipping Point by Malcolm Gladwell, How to Grow Leaders by John Adair, and Outliers by Malcolm Gladwell.

Who Are Your Information Brokers?

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In my opinion, one of the most important things we can do as coaches is to find out who the power players are on our teams. I’m not talking about the best players (though they can be), but those players who know the scoop about what’s happening in their teammate’s lives. Information is power…and these players have it!

Check out more about important pieces of any team:

How to recognize an information broker
Don’t know who your brokers are? You can recognize them because they’re usually friends with everyone on the team, easily navigating between the various groups. They could be the senior who’s friendly with the freshman. Or the sorority girl who is cool with the non-Greeks. They can be starters, role players, or bench warmers. Information brokers are the people in the know on our teams. Because they build such great relationships with everyone, they’re usually up on what’s happening in everyone’s personal lives.

The good and the bad
The good: Our information brokers give us insights into our players. Say we have a players who is sucking it up in practice and we can’t figure out why, our broker will let us know that the player was up all night studying for a test. At their best, an information broker can give us background information about problems on our teams while they’re still small and manageable.

The bad: Unfortunately, some information brokers use their powers for evil. You can recognize these folks because they’re the gossipers on our teams. These people gather information for the sole purpose of passing it along to others with their negative slant. They love stirring the pot so we have to take whatever information they give us with a grain of salt.

Why information brokers are important
Like I said before, they give us information that we would not otherwise receive…players that are grumpy with one another, professors that are giving them grief about missing class, all sorts of things! They’re also important because they’re “plugged in” in ways that we just can’t be. They’re the folks on our teams that everyone feels comfortable talking to, so they’ve got all the info.

Be careful!
As great as it is to be tuned in to our information brokers, we have to remember that they deal in transferring information. That means we should only tell them things that we’re okay with the entire team knowing. Our players aren’t our friends and our brokers, while valuable, most certainly aren’t.

Are you in tune with the information brokers on your team? Check out this article from the Chronicle of Higher Education for more (you guessed it) info.

Understanding Team Dynamics: Making Your Team Into A Posse

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Every year I, along with thousands of other coaches, head out to recruiting events and watch high schoolers play their sport so that we can try and convince them to come play for us. Usually those events give coaches information about each player: height, GPA, how high they can jump, test scores, etc.

I’ve always wondered how important that information is…how often it correlates to a successful collegiate experience. Of course, every college and university has admissions standards that students must meet…but do players with high test scores and GPA’s succeed more often than those with low test scores and GPA’s? More sports related, will a player who can jump high and hit hard be more successful than those who are just average?

Not necessarily. According to Daniel Coyle on his blog post, Who’s Your Posse?, more important than numbers and scores is who players surround themselves with. We’ve all heard enough crash-and-burn stories about phenomenally talented athletes to know that success requires more than just physical gifts. It’s not about one person, but the team. It’s not solely about talent, but how that talent melds together with others.

Luckily, coaches have an opportunity to transform our teams into a posse. Coaches have an obligation to create an atmosphere that will put our players in the best possible position to be successful.

3 ways to increase the teaminess of our teams

Meet regularly. In creating a teamy team, our players have to do more than just meet up during practice time. Practice is to help the team get better at their position and at their sport. Meeting up outside of practice helps them get better at getting to know one another and to learn how to appreciate each other’s differences and quirks.

Connect to alumni. This is huge. For middle school players, have the high schoolers come down and work with those athletes. It gives the young ones people to look up to and reminds the older players that they’re role models. For high school players, have your athletes who’ve gone on to play in college come back and tell them what it takes to succeed at the next level. For college athletes, have your alums come back and talk about what they’re doing with their life now…whether it’s grad school, working, volunteering, or starting a family. This creates a connection and reminds everyone that they’re part of something larger than themselves.

Help each other past obstacles. To me, this is one of the greatest things about being on a team. You’re never alone. Whether one of the players is struggling with classwork, or fighting with their boyfriend or girlfriend, or dealing with a sick parent…players on our teams should always know that their teammates have their backs. If being on our team doesn’t make their life easier and better, why should they be on our team?

We can all create teamy teams of skilled players who care about one another! It’s not just important for each player’s individual success, but for our team’s corporate success as well.

Coach Dawn Writes is pretty sweet, right? Did you know that you could get the articles emailed directly to your inbox? Well, it’s free and easy. Just click here and you’re all set!

Searching For Meaning Behind Our Work

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Don’t worry about the level of individual prominence you have achieved; worry about the individuals you have helped become better people.— Why Great Leaders Inspire Others

I believe in coaches and I believe in coaching. I believe that we have the power to equip young people with confidence and belief in themselves. Moreover, I believe that my job (and yours too, Coach) is meaningful.

Our athletes, especially collegiate athletes because they’re closer to the “real world”, want to know that their life’s work can have meaning beyond just a paycheck. Teachers, peace corps volunteers, and religious clergy aren’t the only folks who can make a difference in the world. Engineers, lawyers, secretaries, and yes, coaches can have meaningful jobs…as long as we’re intentional about it.

So how can a coach—whose successes and failures are broadcast on television, posted on the internet, tweeted on Twitter, and updated on everyone’s Facebook status—focus on finding meaning beyond the wins and losses?

Sometimes folks will say, imagine what you’d want your eulogy to say and live your life accordingly. Since I don’t want to be morbid, I’ll say we should live our life for our retirement party. If our families, co-workers, former and current athletes, and opposing coaches got together to celebrate our coaching career, what would be want them to say about us?

What will folks say about me when I finally hang up my whistle?

Family. I’d want my family to say they respected my hard work and the love I have for my sport and my players. Some of the coaches I know have older kids who’ve gone into the coaching field. I’d love for my kids to want to coach one day! I hope they’ll say they had just as much fun on the coaching ride as I’ve had.

Co-workers. I’d hope my co-workers would say that I was a fun person to be around. Why fun? We spend way too much time in the office to be grumpy all the time! I also hope they’d say that I was willing to work for the common good of the department, not just my own program.

Athletes. At my coaching convention this year, they had a panel of some of the winningest coaches in volleyball. To a person, they all talked about how their most cherished and valued memories aren’t the big wins, but the relationships they’d built with their players. I’m sure we all want our athletes to know how much we care about them…on and off the court.

Opposing coaches. I hope they’d say my teams were hard outs, that they knew they had to bring their A game to compete with us. I’d want them to say that as much as they wanted to beat my teams, they respected how well prepared and skilled my players were. I’d want them to think that having me in the conference made it better, not worse.

What do you want said at your retirement party?

How To Max Out Our Athlete’s Potential

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One of the things I loved about my collegiate athletics experience is that I don’t think I could’ve gotten any better. I squeezed all the juice out of the lemon. There was no meat left on the bone. I licked the plate clean. I left it all on the floor. What other cliché phrases can I come up with to state that I maxed out my potential?

I want that same feeling for my current athletes. I don’t want them thinking, in the year after they graduate, that they should’ve worked harder when they had the chance.

What if there was some sort of rating system for effort? For focus? For investment in individual and corporate betterment? According to the article, The 3 Levels of Effective Practice, there is! As the saying goes, you get out what you put in…let’s show our athletes how to monitor what they’re putting in.

3 different athletic mindsets

Bronze: They come to practice, do what the coach tells them to do…nothing more, nothing less. By virtue of coming to practice, this player will get a little bit better, but there won’t be any a-ha moments. To me, this athlete isn’t very invested. Just coming to practice and doing what they’re told is the very base level of being on a team. I’m not impressed.

Silver: These are your hard workers. These are the athletes that look their coach in the eye when receiving correction and immediately apply the change. They want to get better and are willing to put in the time to get there. When their coach suggests they come in ten minutes early and stay ten minutes late, the athlete jumps at the opportunity. This player is going to get a lot better because getting better is important to them.

Gold: These guys are Silver Plus! They do all of the stuff that the silver folks do, but they add reflection and analyzation to the mix. This player may set up a meeting with their coach to find out what they should be working on and then they sit down and come up with a plan of what they should do outside of practice to accomplish their goals. It doesn’t always have to be skill work. It can be watching video and keeping notes of what they need to improve on. It can be writing down a list of goals that need to be accomplished at practice that day. It can even be giving themselves a pre & post survey on effort & focus in practice. This is what will take them from getting better to getting better by leaps and bounds.

The idea of reaching the Gold level is to plan for success. We all know that success doesn’t just happen. What if we asked our players to write down the feedback they receive at the end of each practice and to review those notes weekly? What if they had to rate what level (bronze, silver, gold) they thought they practiced at each day? I think they would get better and they would max out their potential.

I’m not going to lie to you and say that I’ve been doing this in my gym…but I’m going to start. It’s a great reflection piece to get our athletes more invested in their own development. Furthermore, it eliminates the confusion about what “hard work” means…no more excuses!

Join Me In Vermont With USA Hockey!

So why is the volleyball coach talking to ice hockey coaches? Because I get to spread my love of how to motivate female athletes!

The conference is called the Female ADM (American Development Model) Symposium and I’m pretty fired up to be going. Being a graduate of the University of Wisconsin with its amazing men’s and women’s ice hockey teams, I can appreciate the sport more than the average bear.

Anyhoo, the ADM is about the kids. About developing them in a healthy manner and retaining young folks in the sport. I think a lot of us who coach sports that are in growth mode can appreciate that philosophy.

Anyhoo, if you’re in the Burlington, Vermont area this weekend…give me a shout.

The Nuts And Bolts Of Coaching Philosophy

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I’m sure all of us have coaches that we look up to, those folks who were invaluable to us (whether they knew it or not) as we were coming up in the field. Cecile Reynaud was that person for me and when I saw a post of hers about coaching philosophy over on the Women in Coaching site, I thought you’d enjoy reading it as well. Here it is:

When I first started coaching at the NCAA Division I level I was 22 years old as the head coach. I had to dive into the profession with little time to develop my philosophy and coaching values. Fortunately I played for a strong female coach and was able to use her as a role model and sounding board in my early years. Keep in mind I was just about the same age as my athletes.

Starting a coaching career again I would make sure I had my philosophy well thought out and written down on paper. This is such a key for a coach to be successful. It is the basis for all of your decisions. Players and parents need to know your expectations and values which will allow them to make an informed decision to play for you. I always presented my coaching philosophy during a home visit. So, here it is:

TO PLAY HERE:

  1. Commit to work hard. Develop good habits in practice. Don’t settle for being average.
  2. Commit to becoming a smart player. Understand the game. Think quickly on your feet. Make good decisions.
  3. Put the team before yourself. Give to other people. Understand that you and your teammates need each other.
  4. Have a winning attitude. Believe in yourself. Play with confidence. Avoid dwelling on mistakes. Be a positive influence.


TO STAY HERE: (This was the part of the philosophy I referred to the most when I had any discipline problems. It covers everything I felt was important.)

  1. Be responsible. Go to class, be on time, meet your tutors, be at all practices, workouts and team functions. Plan ahead and talk with faculty before team trips. Be responsible for your game.
  2. Be respectful. Treat your teammates and staff with respect. Your actions are a reflection on all of us. Treat other people the way you want to be treated.
  3. Be honest. Can I trust you? Can our team and staff trust you? Always tell the truth. Do the right thing.
  4. Be loyal. Never talk about your teammates or coaches in a negative way. Keep team problems or issues within the team. Be willing to confront issues with the person you have a problem with instead of talking to everyone else about it.


TO BE SUCCESSFUL HERE:

  1. Be coachable and communicate with your coaches and teammates. Accept criticism and try not to take it personally. Commit to the philosophy and talk with your coaches.
  2. Have great leaders, eager followers and role players. Lead by example all the time. Do what is best for the team. Respect and respond to your leaders. Everyone will have a role. Make sure you accept yours.
  3. Influence your opponent. Be the team in control, set the tempo, disrupt their offense with your defense.
  4. Be consistently motivated. Be a great practice player with good focus and concentration on the right things. Be mentally ready for each practice and competition.


It will take several years to get comfortable with your coaching philosophy. Evaluate it after every season and adjust it as necessary. You’ll find that you will need your philosophy the most when things get rough, but stay the course and be true to yourself. Good luck!

3 Communication Tips To Help Women Get What They Want

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I often say that athletics gives its participants a chance to learn all sorts of life skills. I’m going to quote the President of Beloit College (where I work!) as he talks about the benefits of sport, because he’s much more eloquent than I am: “Athletics offers a particularly clear connection between high discipline and high achievement. Being effective in front of a highly attentive external audience in a high-stakes setting requires years of practice. Staying calm, rational, and productive when chaos is reigning around you requires practice.”

Good stuff, huh?

We have an opportunity to give our female athletes a chance to practice quality communication. It’s not something that comes naturally for a lot of folks (hence the ever-present belief that women can’t get along), so allowing our team leaders to get practice at it will give them a leg up not only in athletics, but in life. If you’d like, check out this video, Why women don’t get what they want, it’s only about three minutes long.

3 way our female athletes can practice great communication

  1. Be direct. I remember a team where I had great senior leadership. There were four young ladies who were equally strong, but in much different ways. My two “fun” captains were always complaining that the underclassmen weren’t listening to them. They’d say, “When we were freshmen, we just followed whatever the seniors told us to do.” And that was the difference. My fun captains were asking their teammates rather than telling their teammates. Asking opened the door for folks to choose something that the captains didn’t want whereas telling would not. Of course there are times for telling and times for asking, but our leaders can’t get frustrated when their teammates pick an option when given an option.
  2. Be a listener. Over the course of a season, there are bound to be times when a player may not be getting along with another player. I’ve often said the source of all “girl drama” is conflict left unattended. We have a chance to show our athletes how to handle conflict in a way that it doesn’t escalate into an epic battle…with teammates choosing sides. How is that, you ask? Listen. Rather than trying to shout each other down or make their own point, what if each player listened to the other’s concerns? This may take some mediation by a captain or a coach, but I think it’s a great way for our players to practice conflict resolution.
  3. Be an “I”. Many times, our team leaders may try to soften requests they have of their teammates by saying “we” want to do something…or even “coach” wants us to do this or that. According to the expert in the video, that weakens their position and their authority. I think this is an invaluable life skill! If we could get our female athletes to practice owning their words, we can call our time with them a success. Even if they are relaying information from the coaching staff, our team leaders could say something like, “Coach says we have to be more focused in practice and I agree with that, because I believe we can win conference if we practice at a high level all of the time.”


Sure, being direct, choosing to address a conflict, and owning their words can be scary for our female athletes….that’s why we want to get them some practice at it! But as our college’s president said, athletics is a high-stakes game and it takes practice. Teamwork takes practice, leadership takes practice, and communication takes practice.

If you liked this one, check out How To Equip Our Female Athletes To Be Leaders and 4 Steps To Communicate Competently With Your Team.